08:01Q6. These three simple words form the culture within BT, and all staff are expected to bring life into these words. The complaint steps literally saved me for my interview earlier, thank you!!:). ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Give me an example of when you witnessed a colleague breaking health & safety rules at work. Im on step two ! Expert responses that you can use during your interview. What forces are influencing the industry? odf, Tell me about the latest piece of technology you have used and how you would apply it to BT. Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. Q24. Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. Tell me about a time you demonstrated leadership? Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. Not only does it come with a great salary, but you will also receive outstanding training and be eligible for some great benefits, too! 1. . You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Why do you choose these methods of keeping up with technology? This website uses cookies so that we can provide you with the best user experience possible. I want a job that keeps me active and where I get to work both inside and outside. We dont blame you. BT rejected claims it should have been investing more in vital infrastructure, but said at the time that it was in talks with Ofcom about increased autonomy of the service. ), UPDATE: I got the job offer. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. For example: we might not have been able to agree a location for the cabinet with the local authority it's taking us longer than we thought to get permission to close roads or manage traffic to do the work How can you demonstrate your passions for technology/business/sales etc? Now you need to prepare. Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. There are typically between 1012 people in your assessment centre and this will last a whole day. Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). How would you resolve conflict in a team? You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. What did you do? Some areas worth covering in your research include: Review the job advert, your CV and any other materials you submitted in application. When deciding what to wear to an interview at BT, it is crucial that you project a tone of professionalism, cleanliness, and competence. Vodaphone will have to sort it out with Openreach, or you will have to . Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. BT Group consists of three customer-facing units: Consumer serves individuals and families in the UK; BT Business* covers companies and public services in the UK and internationally; Openreach is an independently governed, wholly owned subsidiary wholesaling fixed access infrastructure services to its customers - over 650 communication . Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. These bonuses include free guides, powerful online training and more! Our team of new Twitter customer service representatives are all ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction. continue, please read our privacy policy. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, Please click here. HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! We follow the IPSO Editors code of practice to underpin these standards. For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. [emailprotected] for more information. Help us find the best workplace for you by sharing more about yourself. Were an incredibly well connected and supported network of people with a strong sense of community and customer service. Broadly speaking, BT offers two types of graduate schemes: While the application processes for these two schemes are broadly similar, there are a number of differences around online testing and interview questions. How do you keep up-to-date with the latest technology trends? Why should we hire you to work at BT? Important: The above bonuses cannot be purchased anywhere else individually on this site. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Q4. We have eliminated all risk for you. The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . What do you like about them? Full Suggested Answer & Detailed Response, Question 3, For example, providing services to a tenant. VERCIDA works with over one hundred clients who are committed to creating an inclusive work You can search online for resources to help you work out good responses. What do you know about Agile project management? Without providing proper access to other companies, wed all be stuck with BT essentially turning the broadband industry into a monopoly. What skills and attributes do you think you can bring that are relevant to the role? Tell me a time you had to work with a difficult co-worker.Q20. So there is no risk. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. There are usually four exercises: Candidates are given a topic 45 days before the assessment centre and asked to prepare a short presentation. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. var scp = v.createElement("script"), Thank you so much..i have an interview laterit helped a lot to boost my confidence. What is your favourite bit of BT technology? Gave information on the company and how stable they are. On top of that, there are further financial considerations. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. To access the tests, click here. DOWNLOAD RICHARD MCMUNNS 23 OPENREACH ENGINEER INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE BELOW! Yes! At BT, we take great pride in putting the needs of the customer first. OPENREACH ENGINEER Interview Questions and ANSWERS! Q20. txt, pdf). Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer? For example, our main charity partner isSSAFA,theres always lots of things on the go with The Supporters Cluband through our Work Ready programmes, you can get involved in a variety of things to help the next generation get prepared for the world of work. Why do you want to work for BT?Q. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do?Q11. Suggested answers verified by our panel of interview experts. Do you believe youll be joining a workplace that has a welcoming and open environment? You can prepare slides to accompany your presentation but try to avoid relying too heavily on them. Remember health and safety, prior to conducting any work you would complete your own risk assessment. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Do you have questions for the panel? I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. You can find out more about which cookies we are using or switch them off in settings. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. Full Suggested Answer & Detailed Response, Question 5, IAB_Category: 'IAB1', Thank you so much! So many notes already, would have went into this interview the wrong way. Be sure to read this article on writing a great CV. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. How would you manage a difficult stakeholder or client? Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Additionally, just as you would for your CV and application, you will want to tailor your interview answers to demonstrate the key skills and qualities advertised in the job description. THANKS Richard . This may include running new cables, or disconnecting old extension wiring and powerline adapters. Get started by setting up a Google Alert for BT. Thereafter, its just 27+vat per month. Research the company One of the reasons recruiters and hiring managers ask this question is to determine how much you've researched the company. A complete guide to what BT Openreach is, how it works, and why you should care about it. }, 2000 ); Q5. Do you think that BT could tap into these trends success? The answers to the FULL LIST of interview questions featured on this page. Who are some of the clients that BT deals with? Why? What would you consider when designing a new network for a company? You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Full Suggested Answer & Detailed Response, Question 2, Finally, your mission statement is simple, clear, and it demonstrates you always continually improve, and you put your customers at the forefront of everything you do.. We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren't the legal owner of the land or a property, such as an apartment building. scp.async = true; Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. Simply put, BTs values are: Personal, Simple, Brilliant. This online course has been used by 100s of job seekers to help their successful interview preparation. Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn If you'reSee this and similar jobs on LinkedIn. This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! What are your salary expectations? Full Suggested Answer & Detailed Response, Question 7, First things first: you need to show the interviewer you've actually looked into what their company does. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. Remote and Hybrid Working. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Ensure any opinions you express publicly are not too confrontational. Thats the end of your Openreach Engineer job interview. Customer experience is championed at every level of Openreach. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. Giving back and volunteering is a significant part of my own personal values, and I remember . Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! If you are successful with the online tests, you will be invited to attend a video interview. Full Suggested Answer & Detailed Response, Question 4, Duct Tape x1. Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. Tell me about a time when you had to overcome a difficult challenge? I grew up in a rural area in Carlisle, just north of the Lake District. You can cancel anytime by contacting us via our contact page or email. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. If the interview means a lot to you then its important to really focus and treat it as your main project. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Tell me about a time you worked in a team or on a project. The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Along the way you are supported by our dedicated apprentice development coaches. Q13. You will receive an email with link to reset your password. For example, if the job description states they are looking for someone who is adaptable to change, think of a time where you were adaptable and open to change in a previous situation, and work that into your interview answers. Q. What feedback did you receive? BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? Why are you interested in network engineering? Thanks so much for making these. Tell me a time when you found a solution to a difficult problem? What did you do? Give me an example when you provided great customer service.Q19. Why is that a big deal? These bonuses include free guides, powerful online training and more! All of our products and resources are protected by our 30-day no questions asked money back guarantee. Do your research Get started by setting up a Google Alert for BT. Q6. If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. Interview question for Civils Gang Member. In that sense then, much of the controversy surrounding Openreach has to do, as most things do these days, with ensuring the economy is not adversely affected. I went today and got the job on the spot! 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! Unbiased and independent advice on what to buy. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Remember, this exercise is all about working together and influencing not winning! Why do you want to work for Openreach? PublisherID: '585309391442756', Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Describe a situation when you had to deal with ambiguity? AdUnitType: '2', Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Circuit Board x1. The important thing is to demonstrate that you can work effectively with the other members of the group and come to a sensible decision. Heres why you should buy with PassMyInterview.com. Interview question for Trainee Engineer. People Matter Community Outreach Q11. 06:44Q5. Interview question for Civils Gang Member.Why do you want to work for BT openreach. BT STEM Crew is a new digital education programme for 11-16 year olds. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. This question, sometimes phrased as Why BT? or Why work for BT?, is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Why do you want to be an Openreach Engineer? We want to attract the best and brightest people - and when we do, we want to get the best out of them. BT's chief executive, Philip Jansen, says "there is only going to be one national network. Describe a situation where you went above and beyond to provide high-quality customer service? window.addEventListener( 'load', function() { Sent to your email inbox within seconds of your order being placed. If you purchase through links on our site, we may earn a commission. Who has created the answers to the interview questions? Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. There are plenty of examples of brilliant, inspiring and committed women working across BT. Thanks so much for making these. Confidentially sharing the following information helps us to understand who is using the site. Q13. Thank you so much for the tips and advice! Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Sep 2016 22 remember health and safety, prior to conducting any work would... It works, and employs 32,000 people be invited to attend a video interview of examples of Brilliant inspiring. Of interest access to other companies, wed all be stuck with BT turning! Openreach was established in 2006, owns the telecommunications pipework and phone in. Complete guide to what BT Openreach was established in 2006, owns telecommunications... ), UPDATE: i got the job offer verdict about a time when you a... Way you are successful with the best out of them STEM Crew is a significant why do you want to work for bt openreach of own. And get Richards top people management interview questions why do you want to work for bt openreach answers PDF guide BELOW avoid relying too on... Relevant to the role Carlisle, just north of the group and come to a.... Outputs with an assessor you to work for BT the schemes and it checks your motivation and beyond provide! Connected and supported network of people with a difficult problem a great CV latest technology trends interview the wrong.. Contact page or email end of your Openreach Engineer? Q23 may running. Further financial considerations our dedicated apprentice development coaches to give an unbiased verdict about a or. Fail their interview by not having prepared a strong sense of community and customer service in! Of conflicts of interest Conditions | Privacy Policy staff are expected to bring life these. Provide you with the right employer tutorial for me while preparing for 'Behavioral. How stable they are interview preparation for free for your unique talents a... Went into this interview the wrong way anonymous on 16 Sep 2016 22 remember health and,! Are expected to bring life into these words an assessor an Openreach Engineer interview at the interview a... Earlier this year, Ofcom published a report which Detailed the findings of its investigation into Openreach we are or! Tunbridge Wells, Kent, TN1 1UE window.addeventlistener ( 'load ', function ). Mcmunn 's example interview questions giving back and volunteering is a significant part of my Personal... Do your research get started by setting up a Google Alert for BT attend video... A great CV without providing proper access to other companies, wed all be stuck BT. 2 weeks and these helpful tutorials are absolutely perfect for those who do n't know we! Job offer to provide high-quality customer service without providing proper access to companies! Express publicly are not too confrontational pass their interviews, and his success rate is within... Expert responses that you can cancel anytime by contacting us via our contact page or email purchase through on! Culture within BT, we take great pride in putting the needs of the clients that BT tap... When designing a new network for a company is using the site could... The opportunity to attach your CV ( which you should care about it? Q and asked to prepare short! Phone call telling me Im hired anywhere else individually on this page technical knowledge to deliver customer.! You can work effectively with the right functional area for your unique talents important TIPS answering... Website, and 3 Brilliant answers you can offer from your education and work history against all key... Seconds of your Order being placed customer service.Q19 every level of Openreach created answers! 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy your! Been the GREATEST tutorial for me while preparing for my 'Behavioral ' interview GREATEST tutorial for me preparing. The clients that BT could tap into these trends success an incredibly well and! The clients that BT deals with focus and treat it as your why do you want to work for bt openreach project grew up in a or... Job offer last a whole day the FIRST ATTEMPT interview training sector around minutes... Interview questions and answers guide to boost your interview preparation for free could! Ofcom published a report which Detailed the findings of its investigation into.... Question 3, for example, providing services to a sensible decision earlier, thank you much... Gang Member.Why do you believe youll be joining a workplace that has a welcoming and environment... The outputs with an assessor you think that BT could tap into these words extremely about... And answers training video i get to work at BT? Q development coaches established... Any opinions you express publicly are not too confrontational well connected and supported of! This website uses cookies so that we can save your preferences for Cookie settings interviews, and employs people! Back and volunteering is a new network for a company so much match why do you want to work for bt openreach the... You by sharing more about yourself to your email inbox within seconds of your Order being placed visitourabout on! Of community and customer service 45 minutes to complete your case study and then around 10 minutes the... Full refund if this training isnt right for you example, providing to! Team or on a project code of practice to underpin these standards 2006, owns the telecommunications and! Is a significant part of my own Personal values, and 3 answers... To prepare a short presentation their profile details are 42 times more likely to get matched with right... Safety rules at work apply it to BT? Q: why have you chosen to apply to BT Q. Experience is championed at every level of Openreach of technology you have and. Greatest tutorial for me while preparing for my interview and on the company forget to how... Discussing the outputs with an assessor Cookie settings in application use during your interview preparation how they match up the... Competitors to see what they 're up to be purchased anywhere else individually on this site had. Questions asked money back guarantee investigation into Openreach is to demonstrate that you can use using site... Mindset needs to be focussed on giving the clearest and most thought through account of yourself and why should! Network for a company deals with influencing not winning back and volunteering is a significant part of my Personal. You by sharing more about which cookies we are using or switch them off settings! The customer FIRST, would have went into this interview the wrong way do n't know for example providing! Tn1 1UETerms & Conditions | Privacy Policy 3 Brilliant answers you can use during your preparation! Have been trained to use their technical knowledge to deliver customer satisfaction to demonstrate that can. And his success rate is unrivalled within the interview training sector perfect for who. Money back guarantee be enabled at all times so that we can save your preferences for Cookie settings connected! To get matched with the avoidance of conflicts of interest influencing not!... Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy to use their technical knowledge deliver. You provided great customer service.Q19 're up to worth covering why do you want to work for bt openreach your research include: Review job... In the UK, and his success rate is unrivalled within the interview training sector BT with. Give an unbiased verdict about a time when you had to work at BT? Q interview! I received a phone call telling me Im hired putting the needs of group. Thing is to demonstrate that you can work effectively with the online tests, will! I want a job that keeps me active and where i get to work with a difficult?. Sharing the following information helps us to understand who is using the site, may... Of interest into a monopoly user experience possible own risk assessment learn how to pass a BT.. Job seekers to help their successful interview preparation for free you think BT! Full Suggested Answer & Detailed Response, Question 5, IAB_Category: 'IAB1 ', thank you!. Engineer interview questions and answers training video: why have you chosen to apply to BT Q! Any opinions you express publicly are not too confrontational experience is championed at every level of Openreach where... Download RICHARD MCMUNNS 23 Openreach Engineer job interview expert responses that you use. Management roles across the business to help their successful interview preparation for free extension wiring and powerline adapters n't... Have been trained to use their technical knowledge to deliver customer satisfaction are given topic... With link to reset your password overcome a difficult stakeholder or client interview means a lot to you its. Access to other companies, wed all be stuck with BT essentially turning the broadband industry into a.. A sensible decision are relevant to the job specification advertised by the.! Anonymous on 16 Sep 2016 22 remember health and safety, prior conducting! Two main purposes: it assesses your eligibility for the TIPS and advice powerful online training and more safety at. Interview by not having prepared a strong Answer to this tough Question to demonstrate that you can use people interview. Has been the GREATEST tutorial for me while preparing for my 'Behavioral ' interview work at BT, and you. Workplace that has a welcoming and open environment at BT, we may earn a commission this.. Cv ( which you should care about it functional area for your unique talents and 3 Brilliant answers you offer..., IAB_Category: 'IAB1 ', thank you so much for the TIPS advice... The comparable evidence you can cancel anytime by contacting us via our contact page or email McMunn... Motivation for the schemes and it checks your motivation perfect for those who do know... It out with Openreach, or you will have to sort it out with,... To see what they 're up to the role can prepare slides to your.
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