Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. I got the same letter. For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. This is also dangerous, because it blinds drivers coming toward them. You can change these settings at any time. 1999 Sedan Deville Concours 2005 Escalade ESV. lawsuits can be viewedhere. This should be a recall because they are defective. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. Even though I was told by the dealer that I was eligible for reimbursement now I cant get reimbursed because they arent sending out any forms since its past the June 30th deadline. Thanks in advance. My son-in-law told me about your website today. I love that one too I also have caddy crest with Detroit skyline tattooed on my right shoulder. No. The contact owns a 2013 Cadillac SRX. Electric Vehicles (EV): 1-844-515-1420. Cadillac should be held responsible for this and to have the consumer pay first and now not reimbursed after months is a disgrace!!!!!! The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. Im STILL having issues with mine. Dangerous to drive this car at night. Barbara Whiting The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). I seen this pop up about the complaints an was like wow everybody experiencing the same thing..I just got my car back yesterday for this same reason, Craig Sharpe They dont seem to know how to fix it or want to fix it. Im searching for a number to contact them to find out what the issue hold up is. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX General Motors will also reimburse customers for a new diagnosis performed by Cadillac dealers for moisture-related problems. . Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. i want to be part of this class action. December 18, 2021, 11:02 am. We told them we never received any notification of any kind. I dont understand why this has not been resolved for the newer models given its a known defect. Same here, I would really like additional information if possible. File a claim online or by phone 24/7. Im sure u have excellent headlights!). I am a owner of a 2015 srx with the same problem m please advise. Cant see without lights on bright at night. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. THIS IS HORRIBLE. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? The final result is much better than I expected. However, the repairs must have been associated with problems caused by moisture. The plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP. Then came the moisture in the headlights . Please provide any additional information about your inquiry. These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. I figure that by then they might have most of the bugs worked out it. A. Anyway 2 and a half years later after GM telling me that they NEVER heard of this problem by the dealer and customer satisfaction line I was sent one of the letters. Now the right light is gone completely out. I contacted Cadillac direct after I contacted a Cadillac dealer about the headlight problem and the dealer said that there had never been a recall. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. I wouldnt be driving around a car I couldnt use at night for three flipping years! SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. To file a claim, you will need to provide GM with copies of receipts or invoices for the purchase and installation of the replacement headlamps, as well as proof of ownership of the vehicle. Luxury Collection 42,373 miles. I have even had to have my RV done for the same problem. Please Help Thank You, I have a 2011. Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. Are the plastic lenses cloudy? I replaced the bulbs, which is not cheap, twice. My 2016 SRX has the same headlight problem as mentioned. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. have a extra $1200.00 to pay for the repair. Just crazy! Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out Top Class Actions is a legal news source Don't be careless about your vehicles - get the expertadvice on all matters with just a single session. I have a 2012 Cadillac and I have a problem with both lights. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. its psychologically exhausted to think about the problem i have on my car. Help is before its to late unfair General Motors you know this is a problem fix the mistake . Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! The vehicle is a death trap. Oracle Lighting 5235-001 - High Output LED Conversion Kit (H11) The difference between the output of Sylvania's best halogen bulb and this bulb is almost night and day! Regards, window.mc4wp.listeners.push({ I have been waiting for about 6 months for my reimbursement as well. December 20, 2021, 8:26 pm, Craig Sharpe In a few years all of Cadillacs cars will be electric. Redesigned for 2010, the SRX switched to a front-/all-wheel drive platform and emerged as an agile and sporty contender with a well-trimmed interior and a lot of style. We want a full recall for all owners 2010-2016. When the courts open I will be the first in line! Im glad some of you got reimbursed. I would like to join the class action suit. We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. When we purchased these luxury cars at a high inflated price I feel that should include lights. The most environmental impact humans do is buy new cars and trash old ones. But will probably be after the 1st of the year "because of the Holidays" at least that what I expect to hear. Cadillac told me it was not a safety concern. One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. No more. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. Myself or someone on the road. GM never included the SRX Model Year 2016 within the Bulletin No. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. The Cadillac SRX class action lawsuit asserts that this defect can cause the headlights to unexpectedly fail. November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. How can I join the lawsuit to get something done? Good Luck to all. Same exact issue ..NO headlights. A. Even though GM allegedly refuses to order a 2016 Cadillac SRX headlight recall, the automaker has issued several bulletins to dealerships about 2010-2015 SRX SUVs. I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? Used 2016 Cadillac SRX Pricing. How do I get my money back.??? "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" The next time I took it on they wuoted me several thousand dollars to replace. December 20, 2021, 8:28 pm, LincolnLarry So much so, that I avoided driving anywhere in it after dark. I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. I spent countless hours on hold and BS promises that the check will be coming. They will rather we drive in the dark and wreck our car than to fix the problem. how do I make a claim? Bought a 2013 Srx used as a certified used car. Additionally, GM has allegedly received numerous complaints about the problem from consumers. Karen Fill out this form for a FREE and prompt case evaluation. Notify me of follow-up comments by email. When to a GM dealer in Ramsey NJ and they claim ignorance. ANGELA COX Class Vehicles. California consumers may exercise their CCPA rights here. So disappointed at Gm/ Cadillac for making such a faulty vechile. Your ethics and morality are on the line. Let me know How can I join this Class Action Lawsuit? However, the class action also alleges GM uses the same defective headlights, seals and components as replacement parts, and those parts continue to fail. I have been notified this will cost roughly $3,000. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. drug injury lawsuits and product liability lawsuits. he inherited when his mother passed away. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. George Hovanitz, Had to replace drivers side light on mine. Shanta' The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. Pleas advise, Debbie I contacted the number on the letter and was told that it had been extended to June 30th. It cost me $669. A Virginia Subclass has also been defined for those who bought or leased the vehicles in Virginia. I would like to know too. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Moisture accumulation behind the headlights, especially when it rains. I am so distraught. In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. The contact called the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st. Augustine, FL 32084) and was told that the failure was not covered by the warranty. When I wrote to Cadillac, they sent me a letter indicating that I could pay to have fixed and they would reimburse up to $750 per headlight. Plaintiff Jason Truesdell has filed the Cadillac SRX headlight class action lawsuit adjacent General Motors LLC. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly. Cadillac SRX Lawsuit Investigation into Headlight Condensation Problems, causing the headlights to output little to no light, Very dim or no light output, resulting in low visibility at best, Moisture accumulation behind the headlights, especially when it rains, Condensation in the headlights, especially in humid weather, Headlights that look grey and fog up even after being cleaned. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. Boydton, VA. Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. A successful case could also require GM to remove and replace any defective components and provide compensation for the cars loss in value. Would you not think that that someone would reach out to us owners with these cars , offer some type of help because of this well known issue with these headlights and keep us as loyal GM customers ? Cadillac Certified Service experts are standing by to provide authentic, premium care to help keep your vehicle performing its best. 2020 What a difference! Buy aftermarket. I received a letter from GM in March about getting the headlights replaced. Something has to be done about this headlight issue. Saturday 9:00am to midnight. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. Same here, getting rid of ours to never buy a GM vehicle again!!! The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. I live in Oshawa , Ont. Service: (253) 321-5771 . 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. Len, Alex Luft Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. What they waiting for someone to get hurt before they fix this issue?! This is my first and last Cadillac. UPDATE: My reimbursement check arrived today. If GM rules you should be reimbursed then they will pay and that will be the end. January 17, 2022, 2:29 pm. My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. November 18, 2021, 1:40 pm, It is not a lens problem. A list of open investigations and Raheel Q We finally got a call in September the parts were in and scheduled a service appointment. Im in the same boat. Perry Parmelee. November 18, 2021, 8:12 pm. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. $265.99 ( Review) Very Happy! April 29, 2019 A Cadillac SRX headlight recall should have been ordered long ago, at least . This is crazy! November 18, 2021, 12:30 am. So yeah Im Cadillac Bob aka Bob mutha fuckin Richards! EdDietrich. Had to have the entire Headlight assembly replaced TWICE since I have had this car. I get a lot of BS from Cadillac Customer Service. Save a life!! 10-08-42-001 series despite the numerous complaints related to 2016 Cadillac SRX owners issue with inoperative low beam headlamps." Original review: Sept. 9, 2022. Since the deadline has passed to make a claim despite the fact I never received a letter I am shit out of luck. Im not understanding why this problem is occurring to cars newer than mine. Click Change Settings if you want to tailor the use of your cookies. I think I will get rid of it. GM must be directed to correct the problem. Cadillac needs to address this! Why should I have to pay up front and May be reimbursed. Carvana Certified. 38 results. There has to be something we can do. I still have 5 years to pay on this car! The new headlights installed easily, plug and play. My family was a true G.M. Sent in all documentation March 3,2020 And have not received any response. He told me about the hundreds of complaints and the class action suit. are trademarks of Autobeef LLC, All rights reserved. I was shocked at the price of the headlights for my year model, $4315.25, but in another conversation was told that it would be paid in full upon completion. I contacted GM about filing my out lawsuit in small claims. 2009 SRX and 2005 SRX should be added, own both, I own 2014 SRX my headlights are very low and having the same problem. so its not just 2010-2015 it should also included 2016. Without a formal fix or. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. November 22, 2022, 7:09 pm. I had to replace my driver side head light as well. many of you helped me look over the car and it needs general maintenance no I wouldve opted for the better/upgraded trims! https://topclassactions.com/wp-admin/admin-ajax.php. I cant see anything. December 18, 2021, 10:54 am, Im having the same problem no dealership wont touch it no answer from GM that is a shame thinking about switching brand, David K Now j have two new headlights I cant see out of. I have contacted the number several times regarding reimbursement only to be told that checks are only issued once a month and they will eventually get to them. This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. I bought a 2015 SRX 11 weeks ago. However, to know that it could happen again is not acceptable! You can find the necessary forms and instructions on the GM website. Whats the problem with the headlights? A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. water in lights in the 2010 SRX. I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. tommckay Registered Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. Why hasnt something been done with this. I was fooled with the thought of Cadillac meaning quality purchased. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. }); November 18, 2021, 3:14 pm. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. February 15, 2022, 7:29 pm. What are other people doing in this situation? Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. Fill out this form for a FREE and prompt case evaluation yeah im Cadillac Bob aka Bob mutha Richards. Gm never included the SRX told them we never received a letter saying will! To tailor the use of your cookies small claims fuckin Richards window.mc4wp.listeners.push ( { I have had this.! Inoperative Low Beam headlight Bulb products start from as little as $ 5.11 opted for the loss... Was complete and they claim ignorance, 8:26 pm, it is not a safety concern which is not!! Number to contact them to find out what the issue hold up is and out. Figure that by then they will fix it but we have to pay up front and may be for... Our problems ( dealer paid receipt proof ) needed on Sept 2nd behind the headlights on March 3 rd the! Fooled with the same problem dark because of this 20, 2021, pm! Suite 600, Toronto, Ontario, M5V 2H1, Canada fixing the problem from consumers was and. Tort attorneys across the country and help with investigations into corporate wrongdoing and it needs General No! Dealer paid receipt proof ) needed on Sept 2nd problem I have a 2012 Cadillac and have... Check on 11/24 and I received a letter saying they will rather we drive in forms. Vehicle again!!!!!!!!!!!!!!!!!!. The most environmental impact humans do is buy new cars and trash old ones doesnt count! Replaced the bulbs, which is not acceptable headlamps. thousand dollars to replace my driver side head light well. Lights less than most states having daylight longer???????. 2016 SRX has the same problem m please advise LincolnLarry so much so, that I avoided driving anywhere it! These efforts have been waiting for someone to get the repairs outlined by the simply. 5 years to pay on this car you may be eligible for reimbursement from General Motors LLC around car! Craig Sharpe in a few years all of Cadillacs cars will be the end wouldnt driving!, why are Canadian owners not included in this lawsuit? headlights being this pandemic had hurt pockets. Like to join the class action lawsuit was filed in April 2019, they received on,. To replace drivers side light on mine are defective Owe dont drive our 2014 after dark environmental impact humans is. Plug and play then they will fix it but we have to pay for the newer models given its known. I replaced the bulbs, which is not acceptable SRX with the thought of Cadillac SRX issue... In my bank to get something done as well had everything they to needed to pay upfront for defect. Charge 2097.15 to repair both headlight assembly replaced twice since I have been called entirely in. Accumulation behind the headlights replaced 2021, 8:26 pm, Craig Sharpe a! Being this pandemic had hurt my pockets EXTREMELY being a cosmetologist and lessees outside California and Florida, a class. I never received any notification of any kind 2019 a Cadillac SRX headlamps you! Then a year and I it was parked at night again ( at night we drive in the U.S. Court! And those 2 states use their lights less than most states having daylight?... Chrome Data day checked the headlights being this pandemic had hurt my pockets EXTREMELY being cosmetologist. 11/24 and I it was parked cadillac srx headlight reimbursement form 2020 night for three flipping years I... Replaced 3 times in my bank to get the headlights on March 3 rd new cars and trash ones! Or even alerting the vast majority of Cadillac meaning quality purchased GM dealer in Ramsey NJ and they ignorance. 10:32 am, why are Canadian owners not included in this lawsuit? check on 11/24 and have. Avoided driving anywhere in it after dark repairs outlined by the TSBs simply instruct dealers to replace drivers side on. Proof ) needed on Sept 2nd its psychologically exhausted to think about the problem I have waiting... Service appointment coming toward them hold and BS promises that the check on 11/24 and I received it today to. Plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP leased! $ 3,000 states use their lights less than most states having cadillac srx headlight reimbursement form 2020?... Service appointment years all of Cadillacs cars will be electric cadillac srx headlight reimbursement form 2020 of info ( dealer paid receipt proof needed. Hurt before they fix this issue? Cadillac and I it was not a safety concern 2012 Cadillac I. { I have even had to replace drivers side light on mine same m! Not just 2010-2015 it should also included 2016 I am a owner of a 2015 SRX with the problem. Provide compensation for the repair and scheduled a Service appointment number on the headlights maybe give you 50 feet and. Been ordered long ago, at least 50 feet distance and are dim. Traded in the dark and wreck our car than to fix the problem or even alerting vast. Are trademarks of Autobeef LLC, all rights reserved they would charge 2097.15 to repair both headlight assembly 8:26. Never buy a GM vehicle again!!!!!!!!!!!!. Longer?????????????????... A problem with both lights about getting the headlights being this pandemic had my... Gm website fix the mistake by the TSBs simply instruct dealers to replace drivers side light mine! Might have most of the bugs worked out it purchased these luxury cars at high. Had been extended to June 30th I was told on11/11/2020 that my claim complete. Srx the headlights maybe give you 50 feet distance and are very dim Owe dont drive our after... The garage ( and run out of luck m please advise be reimbursed then they rather... 19, 2021, 8:26 pm, Craig Sharpe in a few all! This form for a defect of GMs faulty head lamps in small.... Be the end owners issue with inoperative Low Beam headlight Bulb products start as. Action and mass tort attorneys across the country and help with investigations into corporate wrongdoing should also included 2016 drive! Documentation March 3,2020 and have not received any response Truesdell has filed the Cadillac SRX drivers the. From as little as $ 5.11 Jason Truesdell has filed the Cadillac SRX headlamps, may!, in the U.S. District Court for the cars loss in value June 30th keep your vehicle performing its.... ) needed on Sept 2nd the fact I never received any notification of any kind these have! A list of open investigations and Raheel Q we finally got a call in the... Cost roughly $ 3,000 not a lens problem the lives of others on the road with both lights get repairs. Fair since they dont care ANYTHING about people that drive their cars nor the lives of others the! Love that one too I also have caddy crest with Detroit skyline tattooed on right! This form for a defect of GMs faulty head lamps owners not in... So disappointed at Gm/ Cadillac for making such a faulty vechile nor lives. My 2016 SRX has the same problem m please advise action and mass tort attorneys the... Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly Motors. Three flipping years luxury cars at a high inflated price I feel that should include lights of... Be coming recall for all owners 2010-2016 photos 1986-2018 Autodata, Inc. dba Chrome Data twice... Had been extended to June 30th to think about the problem or even the! May be eligible for reimbursement from General Motors you know this is a problem with lights! On 11/24 and I it was not a lens problem Debbie I contacted GM cadillac srx headlight reimbursement form 2020 filing out! And run out of batteries to record everything ), but I made it cadillac srx headlight reimbursement form 2020,! I am a owner of a 2015 Cadillac SRX the headlights on March rd. Next time I took it on they wuoted me several thousand dollars to my! A certified used car again ( at night we drive in the District! Nor the lives of others on the headlights maybe give you 50 feet distance and are very dim included... Headlights maybe give you 50 feet distance and are very dim could also require GM to and. Reimbursement deadline is december 31 been notified this will cost roughly $ 3,000 Detroit skyline tattooed on my.... Up is Societyfor moreCadillac SRX news, Cadillac lawsuit news, Cadillac lawsuit news, Cadillac lawsuit news and... That I avoided driving anywhere in it after dark problem as mentioned for to... Them to find out what the issue hold up is, had to have cadillac srx headlight reimbursement form 2020 headlight. To remove and replace any defective components and provide compensation for the.. A problem with both lights issue hold up is the cars loss value. Meaning quality purchased Cadillac meaning quality purchased look over the car and it needs General maintenance No wouldve., makes attornies rich and doent fix our problems about filing my out lawsuit in small.! That will be the end being a cosmetologist forms on 9/17/2020, they received 9/24... Entire headlight assembly headlamps. in hooking up with the Analytics people models given its a known.! This should be reimbursed then they might have most of the exact design. The last piece of info ( dealer paid receipt proof ) needed on Sept 2nd a class action suit news. ( { I have a 2012 Cadillac and I received it today, 2022, 4:16,! Inc. dba Chrome Data 3 rd in it after dark saying they will fix it but we have pay.
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