This is a known issue we are currently investigating. Was watching TV when suddenly the fireTV logo came on and wont boot up. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. How do we get them to do that? 04:30 PM Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. * Android devices that are older than Android OS 4.2 (Jelly Bean) Step 1: There are a few devices that do not support screen mirroring with Fire TV. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. I'm on an iOS device and get an Error Code 3 message. Open a different app. Its not my Wi-Fi or router because Roku performs just fine. There is sound on start-up when Fire Stick first appears on-screen, but not after that. Also, have you tried a Smart Hub reset of the TV? Scroll down to the menu option marked Restart and select it. This process essentially restores the streaming stick to the way it came in the box. Monty.I did this and it totally fixed the problem on both my firesticks. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! 06:01 PM 7. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. I just got another new firestick and Ive got a Toshiba tv. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Keep checking back for updates from editors whenever there is a verified TV player outage going on. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. I think someone is messing with Amazon and their customers. The system is stuck on updating the Firestick and will not let me do anything, with the remote. Is TV Player down on Saturday March 4, 2023 and not working for you? I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! in. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. Im so tired of this! If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. Two Fire stick lite not one works. I need a factory reset asap. * Windows devices that do not support Wireless Display (WiDi) I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. What I have found is that the built in player has this issue. Even tried deleting apps and clearing cashes. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Just launch. Eventually I will get the frown cloud. Every time I turn on my TV I have to reboot because my firestick does not connect. A restart can fix many loading issues and the black screen bug. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. You may need to re-pair your app remote with your Fire TV Stick if it is not responding. Ive done every update, changed batteries, you name it, its been done. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. Ive got a blue screen with no signal despite the correct HDMI input. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Update your Fire Stick and its apps. This tip can also make a Fire Stick run faster if it feels sluggish. Online Storage or Online Backup: What's The Difference? You purchased a Fire TV Stick to watch your favorite content, not the logo! Looking at all these comments they are all recent. If you continue to use our Services without changing your settings, we'll assume you're ok with this. I an only get a flashing screen. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. I am working my way through the troubleshooting online guide to no avail. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Let us know if you liked the post. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. My remote wont turn on the fire stick at all just the tv and volume works. Still nothing. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. I found the perfect fix. This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. Fire stick Amazon are very cunning, no access to their main Managing director. Copyright 1995-2023 All Rights Reserved. Im having the same problem and it just began happening last night. What is wrong. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. I hope Amazon comes up with an answer soon. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. . Step 1: Download the Fire TV app for Apple or Android. All of these are very helpful if you can get the firestick to do anything except constantly reboot. May have something to do with updating the phone to Android 12? Restore the Fire Stick to factory settings. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. TV brightness wars: how bright does your TV need to be? The technical storage or access that is used exclusively for anonymous statistical purposes. Digital Trends Media Group may earn a commission when you buy through links on our sites. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? I dont know what to do anymore. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? We are independently owned and the opinions expressed here are our own. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. having problems with playing any videos or you have general feedback then please contact using the email below. My firestick still doesnt work. your password now. This means youll have to go through the entire Firestick setup process again before using the device. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. The Fire TV will automatically pair with the remote. If it ceases to function, start by replacing the batteries, as this may solve the issue. Prior to trying to watch the mentioned program the fire stick worked fine! Its located on Amazon software kindle and fire TV for free. Reset the Fire Stick. Copyright 2007-2020 STV. Another TV with a fire stick is fine. Hope this works for you! No issues until about a month ago. Might have to call a number for customer service. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. All I get is a flashing screen. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. Then did all of the above nothing worked. Im frustrated and that 12# hammer is sounding better all the time. A restart can fix many loading issues and the black screen bug. Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. That solved my problem. Ive done everything still not working.. fed up. My Roku TVs (3) never give me issues. Sorry we couldn't be helpful. Press the 'Home/Start' button on your remote and you'll see the launcher bar. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. This will solve many of the most common issues. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. Any other ideas? Not consenting or withdrawing consent, may adversely affect certain features and functions. How do I link my smart TV to the STV Player? Please provide a valid email address to continue. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. You can try restarting your WiFi router as well. Wtf? This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. STV Help and Support. Unplugged for hours but still wont reboot. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. When I was able to get in I removed some apps but still it reset again. Ive tried everything. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. 01:55 PM I previously moved it from one tv on first floor to another tv on second floor. in. I am having the same problem. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Youll be presented with a web address and unique 5-digit code on your TV screen. 13-01-2021 It helps if I restart fire stick thru settings, but now Im having to do every e evening. Hoping it will correct itself. mine keeps restarting completely. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. Have you had many issues with your Fire TV Stick? The last resort is a factory reset. Cookie Info: To find out how to manage cookies, see our cookie policy. Finally, the nuclear option. Go to Home > Settings > Support > About This TV. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Are you still happy with the device, or do you think another streaming dongle might be better? Ive tried everything from disconnecting everything but nothing happens. Now it constantly crashes and restarts. I answered my question the fire stick does not work. You can also use your smartphone as a remote control for Fire Stick. 15-06-2022 No problem. He writes about Windows 10, Xbox One, and cryptocurrency. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. It really is a great product. You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. I dont want to screw up two of the other tvs? Mine is doing the exact same thing. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. mine has gone down tonight for 2nd tv. First, you can uninstall and reinstall the app; then, try restarting the device. This cleans up the temporary files stored on its storage and helps you start afresh. I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. 10:37 AM Same thing. But now what! Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. Best answer as I tried everything else and this is what worked for me! It will go to Home Screen and then restarts. If youre not signed in, enter your email address and click Continue. If you're still having problems, you likely need to boost your Wi-Fi signal. when i put my 4k max factory default it goes back to main screen, it wont let me do it. How do downloads work? I have the same issues as everyone. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! Because frankly I dont trust that buying a new remote is going to fix the problem. Updated the software version. Get the Latest Tech News Delivered Every Day. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? 07:16 AM There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. It wont even let me try to reconnect my Wi-Fi. Please assist. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. and that's ok because we're here to explain all. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. I noticed the difference during that change too. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Since the Fire Stick itself does not have any buttons on it, the only way to restart the device if the remote isnt working is to unplug it from its power source and let it restart once its plugged back in. Media streaming services occasionally go down due to server issues or for maintenance. I have a brand new out of the box 3rd generation Firestick which is for the 3rd in the house so I know how to set one up. Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. Help. Follow the directions that are posted above. Were going to look at the seven most common problems that Firestick users experience. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. Click on the Join STV/Sign in button. How did you fix this ? TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Im curious if youre happy with it? Internet good been restarted several times. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. It has done this since I got it. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. It will turn the tv on but wont navigate to do anything else. Weeks after purchasing it. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. TV and internet working fine. Click on the 'Join STV/Sign in' button. Was working fine yesterday morning. Mine arrived yesterday and is stuck Downloading the latest software. The next morning it would only give a blank screen. I also just put fresh batteries in the remote, just in case. Hi@Maz6 yes ,the app is available on a Firestick. Then, sign back into the network to reconnect to it. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Clear the Fire Stick cache. If you're still having issues, try rebooting and resetting the device. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. No charge! Search our help centre for help with out web site, Mobile apps or TV apps. Same thing! One of your buttons is probably stuck depressed. However, there is a fair bit of overlap when it comes to some of these problems. If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. Step 6: When your Fire TV Stick restarts, youll need to set it up again. Ive unplugged the stick from power and changed HDMI ports then changed it back again. Note; If youre already registered for an STV player account, youll be asked to enter Step 4: Follow the on-screen prompts to complete the process. Step 6: Choose Clear cache and Clear data. 07:39 PM However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. But I cant register it again. Free for everyone in the UK. Go to Home > Settings > Support > About This TV. my firestick is 6 months old and has stopped working, Ive tried everything. * iOS and MacOS devices Soo frustrating. Changing HDMI port and batteries did not help. ) in. Mine doing same thingblack screen with white amazon logo. Step 6: Reinsert your remotes batteries. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Is it from the weather??!!! Im so frustrated, considering going back to cable instead of streaming. Could it be related? In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. Uninstall the application by following the steps above, but select the Uninstall option for step 6. in, Thanks James 4578 Guess Ill just have to do without on this telly. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. Is this what yours was doing? Its also a good idea to try a different HDMI port on your TV if there are multiple. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. Step 2: Navigate to Applications > Manage Installed Applications. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. Mine same thing. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. Having an issue too. Having the same issues. Only had the tv for 6 months. Have a good one. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Very cold and a lot of snow here in PA!!! Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. What Causes Amazon Fire Stick Loading Problems? Check your TVs HDMI input. It takes me a good 5 minutes to turn on my tv. I have deleted apps and still screen is interrupted with not enough storage. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. 1000s of hours of shows available only in the app. Came back after being gone most of the day. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. We recommend working through this list of checks and fixes in the order outlined below. I want a refund! https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. A saving of $800, you're probably too busy thinking 'huh, laser TV?' Do they work after the factory reset or does the issue continues? If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. It looks like we are all having issues this month. Either China or Russia. It kept rebooting due to storage issue. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. Search our help centre for help with out web site, Mobile apps or TV apps. Cloudwards.net may earn a small commission from some purchases made through our site. Using Googles speed test is a good way to make sure your internet is working properly, and it will tell you whether you have the bandwidth for streaming along with your results. Follow the instructions to sync video and audio output. Your email address will not be published. My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . Frustrating! I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. in, Older Samsung TV. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.