Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. I had a wonderful experience purchasing my used vehicle. Was told I signed sold as is and that I didnt purchase warranty. 1105 N Glebe Rd Ford F150 was advertised at $24,277. He then asked us to drop off the car at his personal mechanic for him to diagnose. Hiding negative complaints is only a Band-Aid. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. They have hidden fees. This was the most stressful experience I've ever had buying a car. Consumers eligible for the Litigation Class are those . Easy Apply. Be kind to yourself and spend your hard earned money elsewhere. Call no one call you back but before I bought car everybody from there company blowing my phone up. Upon arriving at the dealership, the scene was a little chaotic and unorganized. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. I will never ever go back to Merlex Auto group. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Copyright 1997-2023, Ripoff Report. and why? From this document I defined the total selling price for the car. (703) 214-3598. Great deal, I thought. Car dealership. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Dear customer, Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Will never give them my money. Tell us has your experience with this business or person been good? i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! I am a return customer and they as last time they treated my husband and I with s. Ass Fks, Stay Away! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The posting time indicated is Arizona local time. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Made an internet inquiry, had 2 responses, one from Mike and one from Grace. View all hours. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Trash. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. I visited dealership MerlexAutoGroup. I did not check the completeness. Dont sign the sold as is be careful! Research, browse, save, and share from 21 IS 250 models in Centreville, VA. File your review. Very unorganized and fake professional. FRAUD ALERT:. This rating includes all reviews, with more weight given to recent reviews. 1492 customer reviews of Merlex Auto Group. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. that night, after bringing the car home, lights appeared on the dash! Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. I was told the truck "was in the shop" to get a sun roof motor replaced. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. 1105 N GLEBE RD, ARLINGTON, VA 22201. Off course Nothing! We're all concerned about COVID-19. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. WOW that's great service, I expected a ride not to be taken for a ride. He told me yes! Wasted a trip out to Arlington. flexible hours. Otherwise they will come to my home and make to me bad. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. All rights reserved. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Sadly, the first salesperson advised me that the vehicle was sold the next day. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. I signed the pages where the employee pointed with a finger. BBB Business Profiles generally cover a three-year reporting period. 7. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Clerks from Bank Ally call me every day. Unlawful and unprofessional. Initially I showed him a car that Id settle for but wasnt in love with. I contacted "Walter" who quickly asked "when can i come in? I bought c300 Benz and I love it. (I was looking for financing for my daughter, starting April 1, when she starts her new job). As a matter of policy, BBB does not endorse any product, service or business. Compare pay for popular roles and read about the team's work-life balance. Merlex Auto Group. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. I was looking for a pre owned vehicle with low mileage. Completely Dishonest and Fraudulent!!! Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Bought the car was clean everything was ready. Communicates outside of dealer hours!! After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Although the manager Walter swore, that the car was clean. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Directions. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Come Jan2022 job reopened so I started to use car frequently. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports Caution!! Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. THAT NIGHT, lights appeared in the dashboard. 40 minutes later I completed a fiancial form. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. Why is this public record being published online? We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! On March 16, 2018, Friday, I visited Pentagon Credit Union. BBB Business Profiles may not be reproduced for sales or promotional purposes. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. "Walii"!!!! Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Court documents are not available for this case. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Gave me numbers on the phone. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. I have no idea who it is. Dominate search results. strict standards for business conduct. Arlington, VA. I returned home by my car. Well guide you through the process. Cancellation and Refund Policy, Privacy Policy, and This guy is one of the absolute worst i have seen and I used to train new hires for sales. Website. Absolutely incredible!!! Walter gave me the discount I needed to secure the purchase. Uncover why Merlex Auto Group is the best company for you. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife REBUTTAL BOX This is IMPORTANT! YOU HAVE BEEN WARNED! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! I said I was not pleased but sh-t happens. Write a Review. Easy, done. They gave me a different one that needed new Brakes and tires. You name it they have it. And of course, they tried to up sale me another auto on the lot. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! 1105 N Glebe Road, Arlington, VA 22201. Safe. Yet, i have never met him before this day!!!!!! Flew in two days later from Georgia. I submitted an application to police. Copyright 1997-2023, Ripoff Report. They told us the car moved to another dealership. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. All Dealer Home Services must comply with state or local ordinances. Completely Shady, especially Ray the owner. The police officer asked "how? On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! I said I want to return car. It was approved. they are not trustworthy! After that call, employee Sid gave me Bill of Sale. 1 mile away. Merlex Auto Group. Dont trust this dealer! They are hard to deal with and VERY unprofessional!! The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. Corporate Advocacy Program: How to repair your business reputation. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. We offer: MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. The second bank is ALLY. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. We DO NOT remove reports. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Estimated amount consumers saved since 1997: $15,590,010,907. The car I made an appointment to see and drove 90 minutes for was not on the lot. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? 72 Verified Reviews. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. |. Established in 2014. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Merlex gave me a great experience. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Grace told me to contact Mike ASAP so I did. All business will get complaints. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! 3.7. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Child safety. Merlex Auto Group. Confirmed my appointment a bit before noon. Merlex Auto Group | 7 followers on LinkedIn. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! BBB reports on known marketplace practices. I could not eat, walk, think. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. We've either got it - or we can get it. Specialties: High End Used Car Sales. Why Ripoff Report will not release author information! Has your experience with this business or person been good? After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. learned a lot about cars. The Merlex Auto Group Way. RUN. They told us the car was on the lot, but upon arrival, the car was no longer at their location. There is no any information about this second line of financing. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. United States. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Wondering if a report is missing? pay could be better. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." It was not discussed. Sales hours: 10:00am to 8:00pm. I spoke with substitute manager for that day Ray Kandahari. Blessing in disguise How those businesses take care of those complaints is what separates good businesses from the rest. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138.